How to Cancel Your Planet Fitness Subscription Online [2022] (2023) (2023)

FAQs

How do I cancel Planet Fitness membership online? ›

You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can't, unfortunately, be cancelled by email or phone.

The only way to cancel your Planet Fitness membership is by going to your gym physically or by sending them a letter. You cannot cancel your membership by mail or by phone, but you can use apps like DoNotPay for an easier cancellation process. All in all, before you cancel, make sure this is the right decision for you.

To cancel a Planet Fitness membership, you need to visit your gym in person or write a postal letter. Planet Fitness doesn't allow you to cancel your membership by phone or online. Your membership might already be on hold due to pandemic restrictions, and you may be able to get a three-month hold for medical reasons.

Usually, for a monthly contract, you must cancel before the 10th of the month, as you are generally billed on the 17th, and the company needs time to process your request. For an annual contract, you must cancel before the 25th of the month prior to when you are billed.

Unfortunately, no — you can't cancel your Planet Fitness membership online or via the app. You have either cancel your membership on person or over the mail.

The best way to begin the process is to send a letter via certified mail informing the gym of your desire to terminate your membership with as much information as possible. Your name, address, payment information, and account information should all be included, along with your reason for canceling.

The answer is yes as long as the dispute is within the small claims limit of the court you intend to file in. Here are some examples of small claims lawsuits against gyms: Failure to cancel your membership. For example, you requested the gym cancel your membership but they never canceled it.

Contact Your Home Club

Call or stop by your home club location and speak with a staff member at the front desk - they will be more than happy to assist you.

Planet fitness won't let you cancel via Phone, Email, Online or in their App (though you can upgrade your membership online and via app) - You have to do it in-person even if you live states away, or hope they get your snail mail.

To cancel via mail: Write a letter that explains your intent to cancel your membership and includes your name, address, phone number, and Planet ID membership number. Address it to your home club, and Planet Fitness recommends sending it via certified mail.

How do I cancel my gym membership without paying? ›

If you fail to pay your membership fees, your gym can send your account to collections, which is a major negative mark on your credit report. A gym membership is just like any other recurring bill. The method you used to pay the bill does not matter.

Will I be charged if I cancel my planet fitness membership? If the membership was for one year and a customer wishes to cancel before those 12 months have passed, then the member will be charged a $58 cancelation fee .

If you signed up for a membership with a 12 mo commitment and are still within the first year, you have a $58 cancellation fee. If you signed up for a no commitment or have been a member for longer than a year, there is no fee. To cancel Planet Fitness membership, you must first give 30 days' notice of cancellation.

No, Planet Fitness doesn't offer a refund if you cancel your membership early in the billing cycle.

The day fee is the fee a non-member/non PF Black Card® guest pays for use of the gym for one day. The day fee allows potential members to try the facility before committing to a membership.

Corporate-owned store segment revenue: Includes monthly membership dues, enrollment fees, annual fees, and prepaid fees paid by members, as well as retail sales. This source of income contributed $167 Mn (28%) to the total revenue of Planet Fitness in 2021.

Can I upgrade my membership from the app? If you are eligible for an upgrade, you can upgrade your membership by clicking Upgrade in the account menu and on the My Membership screen.

Gyms are notoriously known for locking members into contracts and then charging them if they cancel. Make sure you understand the contract because there are liable to be some hidden fees. It's good to be aware so in the event you do need to switch or cancel, you can avoid any unknown charges.

Custis Law, P.C. has filed a class action lawsuit against two Planet Fitness gyms for violations of California's Labor Code and Unfair Competition Law. The defendants—Wingman, Inc. and Wingman Partners II, Inc. and their owners—operate the Planet Fitness gyms in Lancaster and Palmdale, California.

Can a gym take you to court? ›

If you simply cancel a Direct Debit and refuse to pay fees owed, a gym can pursue you for unpaid fees and send your account to collections. These debt management firms take responsibility for recovering unpaid fees and will take Court action if necessary.

“Gym contracts are often difficult to terminate,” he says. “That's not an accident. It's something gyms want to discourage, because every day, week, or month that you remain a member, you're paying more money.”

Call or stop by your home club location and speak with a staff member at the front desk - they will be more than happy to assist you.

Unfortunately, you cannot cancel a Planet Fitness membership via phone or email. There are two ways to freeze gym membership; customers can visit the club in person or cancel membership through a certified letter. Sometimes, the fitness club may take a long time to confirm your cancellation request.

As all clubs are closed, memberships are frozen until we re-open; you will not be charged any fees in the meantime. Thank you for being so great during these hard times. I am loving the daily workouts too!

Their website says you have to mail a certified letter, but you don't actually have to do that. 1st step is to make sure your balance (monthly payment normally) is paid in full. 2nd step is to show up and ask the employee at the counter that you want to cancel.

The lunk alarm, a loud siren, is used by a national fitness chain to discourage unwanted behavior. Do you grunt when you lift or drop the weights? You could set off the alarm. The chain says it wants to discourage behaviors that would make average gym-goers feel unwelcome. There are fans on both sides.

Send the letter by certified mail so that you have proof of when the letter was received by the gym. This is preferred over hand delivery. If your contract requires you to fill out a cancellation request at the gym, complete this in addition to sending the cancellation letter.

Hi (Recipient's name), I would like to cancel my subscription to (service). My details (including personal information, account number, etc.) Please confirm that you have received this email and that my subscription has been canceled.

We require an Electronic Funds Transfer (EFT) through checking accounts for your convenience: This allows us to be able to continue your membership without interruption or the hassle of updating your payment information if your credit cards are lost/stolen, invalid or expired.

Do you need a cover letter for Planet Fitness? ›

When submitting a resume, consider including a cover letter. This is your one opportunity to stand out and show the hiring manager who you are, why you are qualified and what excites you about applying for a role at Planet Fitness! Tailor your resume for the job you are applying to.

If you want to cancel a contract for a service, like cable or a gym, be sure to cancel your contract with the company as well as telling it to stop automatic payments. If you cancel an automatic payment on a loan, you still have to make payments on that loan.

You can cancel a Direct Debit at any time and the process is very straightforward.

The representative also clarified, "The annual fee is a one-time fee, per a membership agreement. Unlike monthly membership dues, it is not based on the billing days or amount of days open and is a maintenance fee."

If you wish to prepay for a year's membership, the cost is $199. There is no enrollment fee and no cancellation; however, the prepaid membership is final, and you can't get a refund. The Classic membership is $10 a month and the PF Black Card membership costs $24.99 a month.

You can access all your membership and account information clicking on the account icon in the top left corner of the home screen.

FAQs on Canceling Your Planet Fitness Membership FAQ

Will I be charged if I cancel my planet fitness membership? If the membership was for one year and a customer wishes to cancel before those 12 months have passed, then the member will be charged a $58 cancelation fee .

To cancel via mail: Write a letter that explains your intent to cancel your membership and includes your name, address, phone number, and Planet ID membership number. Address it to your home club, and Planet Fitness recommends sending it via certified mail.